Great owner, humble and kind. Simple and neat room. Helpful and friendly staff. Good breakfast and dinner options. Excellent location in the city center. Reasonable pricing for the amenities. Comfortable and clean rooms. Amazing traditional dishes at the restaurant.

Can't think of anything.

This hotel in Bansko is an absolute gem! the value for money is unbeatable. With such affordable prices, you get a lot more than you'd expect. The attention to detail is evident in every corner, from the neat and well-furnished rooms to the basic amenities provided. Secondly, the location is simply perfect. Situated in the very center of Bansko next to the pedestrian area, you have everything within walking distance. And lastly, the staff and service are top-notch. The friendly and helpful staff ensure that your stay is comfortable and enjoyable, and the complimentary breakfast is a great way to start your day.

All was great, nothing to complain about.

Our recent stay in this cozy accommodation was amazing! It's just so easy to explore the city from here, as it's situated in the heart of the action on the main square. the rooms were spacious with comfortable beds and the bathroom facilities were clean and functional. Top-notch service was provided by the friendly staff, and breakfast was tasty and fresh. the apartments also have lovely views of the surrounding areas.

The Wi-Fi connection was not the best.

We loved the central location - it was easy to walk to restaurants and shops. Our room was clean and comfortable, and the staff was friendly. The hotel facilities were great, and we enjoyed the lovely view from our balcony.

Nothing at all.

Best time spent in the city center with a local touch. Loved the warm hospitality and lovely food that was beyond amazing. The affordable room was cozy and neat, with easy access to all the great attractions in the heart of the town, allowing me to explore freely. The half-board service was delicious and fresh, with an authentic local touch. Loved the fact that everything was within walking distance, made my stay so much more relaxed.

Worst parking arrangement and communication issues. I had a tough time finding a parking spot that was often full, and when I tried to use the WiFi, there was very low reception or no reception at all.

The hotel where I stayed during Easter had a pretty good location near some restaurants and a beautiful church. the room was comfortable, and the food was tasty. the staff was helpful and friendly, always willing to help me with all my requests.

There were some negative aspects. First, the public parking was always crowded, and I had to pay to park my car.

This hotel offers exceptional value for money. The prices are very reasonable for the quality and location in the heart of the city center. The rooms are well furnished and spacious, providing all the necessities for a comfortable stay. The staff is attentive and the service is top-notch. The breakfast provided is diverse and plentiful, ensuring a great start to the day. The hotel's attention to detail and prime location next to the pedestrian area make it a fantastic choice for anyone visiting this vibrant city.

No significant aspects for improvement, everything was more than satisfactory.

I recently stayed at a hotel in the heart of a charming town, and I was pleasantly surprised by the experience. the hotel's value for money was exceptional. The prices were fair and reasonable, especially considering the central location. Speaking of the location, it couldn't have been better. The hotel was situated in the very center of town, right next to the pedestrian area. This meant that everything was within walking distance, making it incredibly convenient for exploring the surroundings. Additionally, the hotel staff were attentive to detail, ensuring that the rooms had all the necessary amenities for a comfortable stay. From what I observed, they made an effort to provide everything guests might need.

All in all, my stay at this hotel was great and I couldn't find any major flaws.